Moreover, if your website is already hosted elsewhere, they can help you transfer your site to their servers for free. After that, you’d have to pay the renewal price, starting from $13.95 per year for. However, it’s also worth mentioning that the domain name is free for the first year only. ![]() If you get your domain name through them, they will keep it free for as long as you use their services – kind of. GreenGeeks offers free domain name registration and transfer. That way, you always have access to the help you need, even if GreenGeeks’ live chat feature is offline for some reason.īesides live chat and knowledge base, GreenGeeks also have phone support. You can use the search bar in case you can’t find your solution within the above-mentioned categories. GreenGeeks has a ton of different article categories and subcategories to select from, including sales questions, general hosting, reseller hosting, VPS hosting, billing questions, video tutorials, and more. That’s a great perk if you prefer self-help over asking a customer service representative for assistance. GreenGeeks also has an extensive knowledge base where users can search for answers to their questions. ![]() We tested out GreenGeeks’ live chat and were connected to a customer support agent within a minute, who then answered questions quickly and concisely. Good Support with Quick AnswersĬustomer support is another “big element” of the review. Overall, GreenGeeks’ loading times have been consistently good which makes us believe that they’re a reliable host. GreenGeeks last 6-month average speed (monitoring since 2017) | See stats Their speed is better than the industry average, clocking in at around 478 ms. Once again, GreenGeeks didn’t let us down. And that’s just one of the ways how speed can affect your website. In short, the longer your page takes to load, the more likely visitors will leave. There’s a 32% probability of a site’s bounce rate increasing if it takes one to three seconds to load a website. GreenGeeks last 6-month average uptime (monitoring since 2017) | See statsĪnother important factor to look for when choosing a host is their server speed. Throughout the whole half a year their uptime was between 99.96% and 100%, except in August when the uptime was only 99.66%. They delivered an average uptime of 99.93% during the 6-month testing period. GreenGeeks didn’t disappoint in this area. Not only does solid uptime show the reliability of a web host but it directly affects your site’s visitor experience and bounce rate (which can potentially mean lost profit for your business). Uptime is one of the most crucial factors when choosing a web host. ![]() This includes solid uptime, support, and important mission-driven service. GreenGeeks has a lot of good things going for them. Unlimited Bandwidth, 50 GB Storage, and Email Accounts, Free Domain 1st Year, Backups, Free SSL, Unlimited Databases, Free CDN, 30-Day Money-Back Guarantee, etc.
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